Privacy Policy

JB Training Partners is committed to keeping the trust of visitors to our website. Any data you give us will be used only in the ways we specifically state. Please read the rest of this policy to find out why your data is collected, how it's used and when it is disclosed.

Website visitors

We use a third party service, Google Analytics, to collect internet log information and details of how users are interacting with our website. This is for our own purposes to find out which pages are performing well and to research how people are discovering our website. We don't access your personal data using Google.

Any personal data we collect through our website that identifies you will be very clear and you will have the right to opt out of giving us this data at any time.

Controller

JB Training Partners (referred to as “JB Training Partners”, “we”, “us” or “our” in this privacy policy). If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details below.

Contact details

You can contact us by emailing hello@jbtrainingpartners.com or calling 07401299469 or 07915919418

Changes to the privacy policy

We keep our privacy policy under regular review. Any changes will come into effect as soon as they are published here and this section will be updated to inform you that these changes have been made. (Published June 2023)

Third-party links

We may put links to third-party websites, plug-ins or applications on our website. Clicking those links might allow third parties to collect their own data about you. We are not responsible for their privacy policies and suggest you read the privacy policy of all websites.

Data collected about you

Personal data is any data from which a person could be identified. We may collect, use and store the following kinds of personal data about you:

Identity - first name, last name, title.
Contact - billing address, delivery address, email address, telephone number, social media accounts.
Financial - bank account and card details.
Transactions - records of payments to and from yourself.
Technical - IP Address, browser type and version, location, operating system and platform
Social - any public mentions you make of JB Training Partners on your social media accounts

Failing to provide personal data

If we need to collect personal data which you fail to provide when requested, we may be unable to carry out the contract we are attempting to enter with you (eg. booking you on a training course). If this happens, we might have to cancel the booking but will notify you at the time, if we are able.

How your data is collected

Your personal data is collected by JB Training Partners when you do the following things:

Emailing, filling out contact forms or interacting with JB Training Partners on social media
Visit the website if your browser is set to allow cookies and google analytics

How we use your data

Your personal data will only be used in the following ways:

To carry out the contract you have entered into
To communicate with you about your bookings
To issue any training materials you may require if training online
Where we need to comply with the law (eg. if documents were requested by HMRC)
To issue invoices for payment

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

Disclosure of personal data

Your personal data is only shared outside of JB Training Partners for the following reasons:

Registration with 3rd parties for training purposes, e.g MHFA England.
Finance processing via secure accounting software.

Data retention

We will hold your data for a maximum of 3 years unless you request that we remove it before then.

Accessing your personal data

You are entitled to access the personal information we hold on you. You can send your subject access request to hello@jbtrainingpartners.com and we will respond to your request within 1 month.